Corey Cusimano

Need a hand?

I’m Corey, and I make Portway. Email me and I’ll help.

support@portway.app

Please don’t attach your booking. Just tell me the company and what went wrong.

Common questions

How do I cancel?

On your iPhone, open Settings, tap your name, then Subscriptions.

I paid. Why is it asking again?

In Portway, open Settings › Your plan, then tap Restore Purchases.

My trips aren’t on my other device.

Both need the same Apple Account with iCloud on. Portway’s Settings shows what’s wrong.

Portway read a booking wrong.

Tap the booking and fix it. Then tell me the company, so I can make it better.

Where are my trips kept?

On your devices and in your own iCloud. More in the privacy policy

How do I get a booking in?

It depends where it is. See the three ways