Your trips stay yours.

What Portway keeps

Your trips, bookings, documents, and notes. They’re stored on your devices and synced through your own private iCloud. There’s no Portway server, so they never pass through anything of mine. A few settings, and how many of your free bookings you’ve used, are kept in your iCloud too.

When Portway reads a booking

The first time, Portway asks. After that, it reads only what you give it: a confirmation you share, a receipt, or, on the Mac, a trip you describe in words. With it go the trip’s dates and, for a receipt or an updated booking, a short list of the trip’s reservations, so Claude can tell which one it belongs to. That goes straight from your device to Anthropic, the company that makes Claude. Claude reads it and sends the details back.

Anthropic doesn’t use what you send to train its AI. It deletes it within 30 days, unless its safety systems flag it for breaking Anthropic’s rules, in which case it can keep it for up to two years. Portway doesn’t tell Anthropic who you are.

To stop, turn off Read documents with Claude in Portway’s Settings, under Document reading. You can still add everything by hand.

How Portway proves it’s the real app

So that only the real Portway can use Claude, your iPhone, iPad, or Mac proves it with Apple’s App Attest: a key made in your device’s security chip, vouched for by Apple. Anthropic checks it and gives your device a pass that lasts an hour. No account or name is involved, and nothing of mine sits in between.

Other things Portway looks up

To show where things are, Portway looks up addresses and places with Apple Maps. If you share a shortened Google Maps or Apple Maps link, Portway opens it to find the place, and for some Google Maps links it asks Google for the link’s preview. If you share an OpenTable reservation link, Portway reads that page on OpenTable.

To convert your expenses, Portway downloads exchange rates from the European Central Bank and a free exchange-rate service. It asks only for the days it needs rates for.

These services see your device’s internet address, as any website would, and only what they’re asked to look up: a place, an address, a link, or a date. They don’t get your trips.

Sharing a trip

If you share a trip, the people you invite can see it, through Apple’s iCloud sharing. You can stop sharing at any time.

Calendar, Reminders, camera, and photos

If you turn on Calendar, Portway puts your upcoming reservations in a calendar named Portway, in your iCloud or on your device. It looks at your other calendars only to find its own events if you’ve moved them. If you turn on Reminders, your To sort list goes to a Portway list in Reminders.

Portway uses the camera only while you scan something, and sees only the photos you pick.

Paying

Apple handles your purchase. I never see your card or your name.

Crash reports

If you’ve allowed it in your device’s settings, Apple sends me reports when Portway crashes. They help me fix bugs, and they don’t include your trips.

Deleting your data

Delete a trip in Portway and it’s gone from your devices and your iCloud. Anything Anthropic received is deleted within 30 days on its own, unless it’s flagged, as above; I can’t delete it any sooner. One exception: when you delete something in a trip you’ve shared, the devices of the people you shared it with first save a backup of their own Portway data, just in case. Each keeps its 10 most recent backups, so what you deleted can stay in them for a while.

Children

Portway isn’t made for children under 13.

Changes

If this policy changes, I’ll update it here and change the date at the top.

Questions

If you use Send feedback, the email includes Portway’s version and your device model. Copy diagnostics copies sync counts and errors, never your trips. Both happen only when you tap them.

Portway is made by me, Corey Cusimano. Email support@portway.app.